the Following Carefully!
By using the website "SmokeysGlass.com"
and purchasing products or services on it, you agree to abide by the
following terms and conditions.
* You must be 18 or over to
view and purchase goods from this website.
* SmokeysGlass.com may change
or withdraw any part of SmokeysGlass.com without notice.
* SmokeysGlass.com may
also terminate this Agreement and immediately remove, cancel or suspend
access to and use of Smokeysglass.com upon breach of any part of these
* These Terms constitute the
full agreement between you and SmokeysGlass.com and may only be
amended in writing.
* By purchasing, you agree
that all details you provide to SmokeysGlass.com for the purpose
of ordering or purchasing goods or services are correct, that the credit
or debit card you are using is your own and that there are sufficient
funds to cover the cost of the goods or services ordered.
* To become a member of the
SmokeysGlass.com community you must first register and choose
a username and password. You are responsible for all actions taken under
that username and password and shall only use the site under your own
username and password. You may not transfer or sell your username to
anyone, nor permit, either directly or indirectly, anyone to use your
username or password. You are solely responsible for the security and
confidentiality of your username and password. SmokeysGlass.com
reserves the right to cancel or suspend any accounts without notice.
* Due to the nature of the
internet there may be interruptions to services or website availability
due to repairs, maintenance, or the introduction of new services. We
will naturally try to minimize these instances and strive to avoid any
* SmokeysGlass.com may
not be reproduced, duplicated, copied, sold, resold, or otherwise exploited
for any commercial purpose without our express written permission.
* In the result of any waiver
in respect to our terms we reserve the right to hold all terms relevant
in the future.
* If you would like help Ordering,
or would like further information on any part of our products or services
please contacts us via any of the following methods:
Our lines are open between 11am - 5pm CST
Post: 179 S. Northwest Hwy. Ste. B Cary, IL 60013
*You can purchase any of our
products via any of the following methods:
Place an online order on SmokeysGlass.com
Our lines are open between
11am - 5pm CST
* Once your order has been
placed and completed online you will be sent an automated e-mail confirmation
of your order. This e-mail is generated by the website an does not mean
that we can definitely meet your order. It simply confirms that your
order and all relevant details were received and are progressing through
* All purchases are non-exchangeable,
non-refundable and non-transferable.
* SmokeysGlass.com may cancel
any order and not supply products if it is reasonable to do so and may
change or discontinue the availability of products at any time without
notice. If an Order is cancelled, any payment made for the Products
will be refunded in full. This does not affect your Statutory Rights.
* Every order is treated as
individual and will be processed as such.
* Any defective, damaged or
incorrect orders shipped will be replaced or refunded according to out
terms and conditions ONLY if we are notified within 3 days of receiving
your order and it is reasonable to do so.
* All products and services
are subject to availability. SmokeysGlass.com endeavors to keep
accurate stock levels however in the event of an item being out of stock
it will be deleted from your order or replaced with a similar product.
If the item purchased is still required and a similar replacement cannot
be found we will retain the order until such time that the item ordered
comes back into stock.
* SmokeysGlass.com are not
able to control, or take responsibility for the actions of Customs and
Excise. All packaging is discreet and no indication of contents is displayed,
however if the items you have ordered are not in line with the laws
in your area, you run the risk of customs interfering with your package.
We are unable to help you in this situation.
Pricing & Payment:
* All prices seen on the website
are final. Any pricing errors will result in you order being suspended
until which time we can contact you via the methods provided. In the
instance that we cannot contact you, we will render the order cancelled
and all payment refunded as per terms and conditions.
* All payments are taken in
Dollars (US Dollars).
* Customers are responsible
for Import Duty/Tax in their respective countries where applicable.
For more details on this please contact your local customs authority.
* All orders must be paid for
in full before any goods will be shipped. All products are subject to
availability and remain the property of SmokeysGlass.com until paid
for in full.
* SmokeysGlass.com does not
share any information (personal or financial) with any third party.
* All credit/debit card details
are encrypted using a secure ordering system. Your bank or credit card
company may require security checks to validate your purchase.
* Smokeysglass.com may on occasion
require a credit checks for orders of a substantial nature or where
insufficient details have been provided. This may result in your order
being delayed until the checks can be completed.
SmokeysGlass.com does not take
* Please note that all returns
for either unwanted or damaged/faulty goods must be confirmed by SmokeysGlass.com
by either phone, fax, post or e-mail. Any goods sent back without prior
consent from SmokeysGlass.com will be sent back at your cost.
* All returns are the responsibility
of the customer until they reach SmokeysGlass.com.
* If you would like to return
your items for any reason at all, you may do so within 3 days of receiving
your purchase. Items returned must be in a new and unused condition.
We will refund the cost of the items; however shipping charges are non-refundable.
* If you would like to exchange
your items for different products in our range, you may do so within
3 days of receiving them. Items returned must be in a new and unused
condition. Please detail which items you would like as replacements.
We will charge your card for the cost of sending these replacements
out to you, as well as any extra balance that your updated order may
incur. Please note that our return policy also applies.
* Users of this website may
post reviews, comments, and general content via our community forums
and galleries as long as the content is not illegal, obscene, abusive,
threatening, defamatory, invasive of privacy, infringing of intellectual
property rights, or otherwise injurious to third parties or contain
software viruses, political campaigning, commercial solicitation, chain
letters, mass mailings, or any form of "spam." You may not
use a false e-mail address, impersonate any person or entity, or otherwise
mislead as to the origin of any content. Please note that any inappropriate
content may be subject to review by SmokeysGlass.com and consequently
may be deleted and action taken against the offender.
Please also note that the community
pages of SmokeysGlass.com, consisting of our forums and user galleries,
are largely un-moderated. The comments and pictures posted there do
not represent the views or beliefs of SmokeysGlass.com, staff or subsidiaries.
All content is the responsibility of the individual poster.